Secure Email

Admin Guide

Purpose: This section is for Salesforce admins responsible for installing, configuring, and maintaining Secure Email — covering setup, permissions, templates, and deployment sign-off. For building automation or integrations, see the Developer Guide instead.

Prerequisites: Salesforce System Administrator access.

What's in This Section

  • Configuration Settings — every configurable setting referenced during setup, in one place

  • Troubleshooting — common issues across sending, bulk send, delivery status, and replying

  • Developer Guide — data model, architecture, and automation reference for anything requiring code