Bank Connect

How to Add a Cloud Maven Representative to your Plaid Account

This document outlines the step-by-step process to add a Cloud Maven representative as a team member on your Plaid account. This enables Cloud Maven to assist with support and manage API access as needed.

Steps to Add a Cloud Maven Representative

  1. Login into the Plaid Dashboard with your unique credentials provided by Plaid

  2. Navigate to Team Settings --> Members

  3. Click on Add a Team Member.

  4. Enter the following details for the Cloud Maven representative:

    1. FirstName: {Rep First Name},

    2. LastName: {Rep Last Name},

    3. Email: {Rep Email}

  5. Click Next

  6. Assign the following permissions by selecting their checkboxes:

General

  • Support(Ability to raise tickets on behalf of the Client in case of any issue)

  • Team Management(Ability to view the API Keys)

API Secrets

  • Production, Sandbox

  1. Click on Send Invitation to invite the representative

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