This document outlines the step-by-step process to add a Cloud Maven representative as a team member on your Plaid account. This enables Cloud Maven to assist with support and manage API access as needed.
Steps to Add a Cloud Maven Representative
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Login into the Plaid Dashboard with your unique credentials provided by Plaid
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Navigate to Team Settings --> Members
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Click on Add a Team Member.
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Enter the following details for the Cloud Maven representative:
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FirstName: {Rep First Name},
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LastName: {Rep Last Name},
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Email: {Rep Email}
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Click Next
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Assign the following permissions by selecting their checkboxes:
General →
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Support(Ability to raise tickets on behalf of the Client in case of any issue)
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Team Management(Ability to view the API Keys)
API Secrets →
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Production, Sandbox
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Click on Send Invitation to invite the representative